Frequently Asked Questions
Have more questions?
Learn moreYou can log in to your Figure account directly from the “Login” option on the top right of the Figure website. Once you log in you will be able to find details on your application and/or loan, including your documents, statements, and any tax forms.
Your first payment will be due approximately 30 days after the funding of your loan, and each subsequent monthly payment will be due on the same day of each following month. In the event the first payment due date falls on the 29th, 30th, or 31st of the month, the monthly payment due in a subsequent shorter month will be due on the first day of the month following the shorter month.
Your dashboard has all of your billing documents. Simply log in to your account to see your dashboard.
Your loan will be serviced by Figure or subservicers that we contract with. In the event your loan is transferred, you will be notified in advance of any servicing transfer.
To change your account information, please contact us at myaccount@figure.com Opens in a new window. or 1-888-819-6388 .
You can view all of your documents on your dashboard. Just log in to your account to see it.
Figure’s only fee (if applicable) is an industry-standard origination fee ranging between 0% and 5%. Dependent on state and local laws. You will see the origination fee on your loan offer page when selecting a loan term.
You will be responsible for an origination fee of up to 5.00% of your loan amount, depending on the state in which you reside. Loan terms and fees are also subject to change.
Yes, you may pay back your loan at any time. There are no prepayment fees.
Support
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Home Equity Line and Personal Loan Application
Not for use for State of New York mortgage applications or products
Mortgage Refinance Application
Active Loan
Not for use for State of New York mortgage applications or products
Lending General
Notices, complaints and inquiries
Qualified Written Requests, Notifications of Error, or Requests for Information concerning your loan must be provided in writing and directed to this PO Box address in order to be treated as such.
P.O. Box 40534 Reno, NV 89504